Jump to: , This is a list of questions you may have about our service.This list will be expanded as we get more frequently asked questions from our users.Contents 1 2 3 4 5 6 7 8 9 Yes, you can sign up at no cost and use a lot of tools and features!:-) Please follow this link to sign up.We do not allow a person to have more than 1 account on TradingView.To learn more, please read our house rules.Please note that we have a special mechanism and a team of moderators to find the duplicate accounts.Such accounts are permanently banned.There are 3 kinds of badges, each telling you something different about a member.You can find additional details in the blog post.You can find the comparison table on this page.Click here to find out.If you plan to access your account from multiple devices or browsers (on the same device), you will need either the Pro Plus or the Premium membership.Please note that TradingView considers a separate browser as a separate connection.

A TradingView account is not to be deleted or deactivated according to our Terms of Use.We consider implementing a sort of 'suspend' button for users to temporary deactivation of their accounts.The House Rules and Community Guidelines can be found here.Ideas' views, likes, a number of followers and many other variables form reputation of an author.This is the indicator of trust on TradingView and we do all we can to keep it realistic, however, a high reputation doesn't guarantee you can earn easy money by following the ideas by top authors.Please read 5 things you should never do on TradingView.You can find out here.This is strictly prohibited.We have a team of moderators and we also implemented different mechanisms to find such duplicated accounts to ban them permanently.Our goal is to make TradingView a trustworthy source of ideas for market analysis, trading and investing.You pay for tools, features and market data on TradingView.All this is still available for you even if your account has been banned.

A paid subscription does not give someone any special privilege in social activity.The rules are the same for all users.Here you can see some questions moderators frequently deal with.Yes, you can do this if you have a paid plan.On the right-hand side panel, there is 'Chats' icon.If you click it, you will be able to create a new public chat via the '+' button.Please read 10 golden tips on creating awesome and lasting custom chats.After a chart idea or a Pine script is published you have 15 minutes to edit description.After 15 minutes you cannot edit ideas and codes.We do not remove ideas and scripts after they are published, so please, make sure everything is ok before publication.No exceptions are made.Thank you for understanding.If an idea is not private, anyone can find this idea and even copy it.If you want to avoid that, you can publish ideas privately.Please note that if you send a direct link to the private idea, that person can copy the idea.All ideas are connected to the localized version they were published.

It means that if you publish your idea in US, users can see them in your profile only at the US version of the website.If they want to see your ideas published in other versions, they have to switch to them.Moderators always send a private message if they make an idea invisible, in which they specify exactly which rule was violated.Each idea has its embed code, so you can embed the idea into a web page, just like YouTube video.bitcoin fallacyWe also have special widgets for this goal.bitcoin fake or realAll published studies/strategies have open source code.bitcoin law enforcementDo not publish a code if you don't want anyone to see it.bitcoin geometric series

We plan to add privacy setting for publishing scripts to protect their source codes.Moderators are active members of the TradingView community who earned trust from other members and TradingView staff.They are volunteers who are driven by enthusiasm, love for the community and their goal is to help other members.Get in touch with them regarding any questions, they will be happy to answer them!bitcoin gladstoneBut first of all please read Top 7 user claims that moderators can't help with.bitcoin flopYes, you can try all features and tools available on TradingView.We strongly recommend every user to try our Pro subscription for free to evaluate before paying for any service.No, We don't charge for starting trial period.In 1 month after you started trial period it will be automatically over and your subscription will be converted into a paid monthly plan (of the same type, like you had during trial period).

You will be billed on month-by-month basis, you can check prices here.After the trial you won't be charged for any additional data packages unless you subscribe to them separately.If you want to avoid automatic billing after trial period, please cancel trial period on your account billing page before due date or order another paid plan.According to our policy, we do not offer refunds for initial orders and recurring monthly payments.PayPal handles the payment processing for us.Payment methods include all major credit cards and PayPal account.A few subscriptions can be paid with bitcoins.We guarantee you safe and secure online ordering.We don't send invoices to pay by wire transfer.We charge in USD only.If you have a bank card or PayPal account in another currency, the specified amount in USD will be requested from your card / PayPal.Conversion will be made on the side of your bank / PayPal account at their rates.Yes, you can pay for any annual Pro plan with bitcoins.Market data and add-ons can be ordered only with a bank card or PayPal account.

Some subscriptions include discounts automatically, when a longer billing cycle is chosen.You can save a lot on monthly cost, if you pay for 12 or 24 months in advance.This offer allows you to purchase 12 months of subscription plan same with your trial, with a great discount.The discount may change during your trial period.The offer is available only for free accounts on trial.Once you take advantage of the offer, the trial period is over and your account is switched to the plan same with your trial.If you choose any other paid plan here or your trial is over, the offer is no longer available for you.All details on every single paid subscription available on TradingView can be found on our GoPro page.You can switch to a longer billing cycle in the billing section of your profile.If you want to switch to a shorter one, you can cancel the subscription before its next due date and order a new one after it is completely deactivated on that date.Every subscription is absolutely independent from any other subscription in terms of billing cycle.

You can order a subscription at any moment.The service is billed in advance.All billing is autorenewing, which means you will continue to get billed until you cancel your subscription.You can upgrade your current plan on GoPro or by going to Profile Settings > Account & Billing.There you can choose the preferred plan and payment method.Any remaining days will be automatically converted into extra days on the new plan of equivalent value and added to the subscription.You can update your bank card or PayPal account info at any time by visiting the billing section of your profile page and clicking 'UPDATE PAYMENT METHOD'.You can cancel your subscription at any moment.If you cancel, you will not be billed anymore and the service will remain active for the time that is paid for.There's no cancellation fee.If you want to stop recurring payments you need to cancel the corresponding subscription on the Billing tab in your profile.We don't issue refunds for initial payments and for recurring monthly payments.

The service will be available until the end of the prepaid period.An email request or support ticket asking for your subscription to be cancelled is not considered cancellation.If you cancel the service before the end of your current paid up period, your subscription will be deactivated, but the service will remain available until the next due date.When the next due date comes, you won't be charged and the service will cancelled.We do not provide refunds for initial payments and for recurring monthly payments.Here’s why - purchasing a plan and then refunding it wastes time, energy and processing costs for both customers and TradingView.To eliminate that waste we provide a FREE TRIAL to evaluate upgraded plans, but then it’s the customer’s responsibility to cancel in time if he/she wishes.Keep in mind that all plans are autorenewed.Customers can cancel the trial or a plan at any time.If you purchase an upgraded plan or do not cancel your trial, it’s implied that you agree with the above terms and conditions and accept that there are no refunds.

We offer refunds for recurring annual and 2-year payments on demand.If you don’t do this, TradingView assumes that renewal of the Service is expected and the payment will not be refunded.We reserve power on cloud services like Amazon AWS for every account with a Pro subscription.It costs us money and that is why we offer only 1 month for free.If a subscription is renewed, we don't offer refunds to avoid losses.A Pro / Pro Plus / Premium account does not give access to market data.If you don’t order any additional subscription for market data, you will have access to the same types of data as basic account holders have.To see the lists of all available exchanges, subscriptions, their prices and types of market data, please follow this link.Yes, you can start almost free trial period on GoPro page.Please note that when trial period is over, you may need to order paid subscriptions to get official real-time data.Because a paid Pro plan doesn't give you access to data.It is a set of tools and features.

You had access to additional markets for free because you were on trial period.After the trial period is over, you need to purchase additional market data subscriptions.Before you started free trial period, this information was brought to your attention./gopro/#markets Our widget is a completely separate product.Market data subscriptions work only on our online charts.All data available on widgets is free and provided as is.Depending on exchanges regulations, some symbols or intraday timeframes may be not available on our widgets.A paid account is required.One cannot purchase a market data subscription with a free account.The rate of data updates on charts is once per 1 second for a free account holder.A pro subscription removes this limitation: data updates real-time.The amount of available historical data also differs.We don't have all symbols available on TradingView listed on a page, but we have a powerful symbol search with filters by categories and exchanges.You can start typing an abbreviation or company name in the search box and it will show all symbols matching your request.

, use our charting library (our chart in fact), but they plugged-in their own data into it.The product they are using is described here.If you have a live broker account that works through CQG Continuum web API, you can pass account verification when ordering a subscription on GoPro page, or in the trading panel under TradingView chart.If the account is verified, you will get access to intraday data from CME Group (GLOBEX, NYMEX, CBOT, COMEX) updating in real-time.It is not possible to upload data from files or connect a new data source to TradingView.We are constantly working on adding new exchanges and supporting missing timeframes for existing markets.You get BATS data in because Pro/Pro Plus/Premium account itself doesn’t give you data from primary exchange.Data still comes from BATS.In order to avoid possible misunderstanding those popups constantly remind customers that they see BATS data.If you need data from exchanges, you need additional market data subscriptions.BATS is an electronic exchange that doesn’t charge per user fees for real-time data.

The data is slightly different from the "official" data from other exchanges - it offers approximate volumes and fewer price updates.We have limitation for maximum number of candles on chart.On intraday charts the limit is 5,000 candles + additional candles from the beginning of week.On daily and daily-based charts we display all data available from our data vendors.You can click 'All' button under a chart to how much data a certain symbol has on tradingView.Pro/Pro Plus/Premium account holders have access to 10,000 bars on charts.Maximum number of simultaneously active alerts depends on type of your account.Please check the comparison table to see the specific numbers.As of June 2017, unlimited alerts are no longer offered.The April 20, 2017 TradingView blog entry announced unlimited alerts, but now with the Pro plan you only get 10 alerts.To get text message (SMS) alerts on your phone, you need to create a special e-mail address that forwards messages to your phone via your network (to save on charges).

There may be other lists, just Google it.Enter the e-mail address you created in your Profile, "SMS E-mail" field.When an alert triggers, the message is sent to the e-mail and the e-mail provider sends an SMS message to your phone.This feature is available to all users.Premium plan holders can get real-time server side text message (SMS) alerts, delivered directly to their phone.If they choose the “Send SMS” option when setting an alert, a message will be sent to the phone number they specify.No, but we are working on this.Alerts must be set manually on chart anyway.You can write a Pine study with the custom condition and use this condition to base an alert on it.Click here to learn more.No, TradingView is online platform for charting and trading with elements of social network for traders and investors.We don't offer brokerage service, but you can use broker accounts to trade right from our charts.Yes, you can open the trading panel below your chart and select TradingView paper-trading.

Please note that you need a chart with real-time feed to paper-trade.Custom spread charts and bitcoin pairs are not allowed for placing orders.Orders are not sent to any broker, the are filled on our servers.Yes, both live and demo broker accounts can be connected on trading panel.Please follow this link to read about risks before placing orders with a live broker account We don't have a technical limitation to open both long and short (separate) positions at the same time, but it must be configured on the broker end.It depends on your broker account.The following categories are configured for trading from our charts.You can trade through supported brokers.Or you can use special Paper Trading simulator which can help you to study trading.You can find it on the bottom of your chart.You can use it only in real-time data charts.The main one: a strategy is for placing actual orders (backtesting), while a study is for analysis only.You can't do this.Only studies/strategies written in Pine can be used on TradingView.

it means that you need to re-create the source code in Pine Editor, compile it and apply to your charts.We are doing our best to create the best product ever, so we are focused on its features while we give opportunity to our users to fill the product with content.You should contact the most active study developers of our community in regards to this.Click the Indicator button and start typing the keyword or the name of the study/strategy you are looking for.You will see the list of available built-in and custom indicators and strategies, which relate to your search request.If none of them suits your goal, you will have to create the indicator yourself using Pine scripting language.If you don't see a script in the list after you click the New button in Pine Editor, it means the code is written not on Pine, but it is implemented on our backend and you cannot see its source code.Please note that we use standard for the industry formulas.Strategy trading is limited to backtesting only.Automated trading is not available on TradingView yet.

Level of support depends on your account type.We are constantly working on improving the following materials: Additionally to resources, available for free account holders: Please add the idea and describe use case for other customers to vote for it on GetSatisfaction forum.All ideas are viewed by our project manages and developers.Please note that we don't answer questions and solve problems on this forum.Some markets can be absent in the widgets, while others have 10-15 minutes delayed feed and some have only End-of-Day data according to exchanges regulations.The other web site uses our charting library (our chart in fact), but they plugged-in their own data into it.This is completely separate product, our subscriptions has nothing do with that.It comes with no data feed, only the chart.Your broker purchased our trading terminal.It is almost the same as our charting library, but with trading capabilities: There is no connection between the trading terminal and charts in our web platform.